FREQUENTLY ASKED QUESTIONS
Are my payment details secure?
Yes, your payment details are encrypted and secured using industry-standard encryption. More details are in our Payment Policy.
How long do I have to return a product?
You have 30 days from delivery to return a product. Full details can be found in our Return & Refund Policy.
What are your delivery times?
Orders are processed within 1-2 business days. Standard delivery usually takes 5-7 business days (Monday to Friday), so your order should arrive within 6-9 business days. For more information kindly visit our Shipping Policy.
How do I track my order?
Once your order has been dispatched, you will receive a tracking number via email. You can track your parcel via the links in our Track Your Order page.
Do you deliver across Australia?
Yes, we deliver to every address in Australia, and shipping is free on every order. See more in our Shipping Policy.
Free delivery to every address in Australia.
Encrypted payments with all major cards, Apple Pay, Google Pay and Shop Pay
If the product doesn't meet your expectations, you can easily and quickly return it to us.
